We definitely made the right decision! Shaune put a plan together for us, let us know what needed to be done and in what time frame. Just a few weeks later, we got the old home sold, and are now in our new home, that he also helped us with. Even the realtor for our buyer said she was impressed with Shaune, calling him a real go-getter and said he does everything he can to get the deal done. We couldn't agree more. He genuinely cares about his clients, and it shows. Thank you, Shaune, for working really hard for us. We won't forget it!
He took the time to make sure we knew what we were looking for in a house and explained all the confusing rules and regulations about the home buying process. We would call him at strange times and he would always be extremely prompt at finding out what we were looking for. Shaune worked hard for us even after business hours so that we could continue at work without having to use up precious vacation time for buying our home. If I could say anything at all it would be that I will use Shaune and TruWest if I have to move again. I am sincerely appreciative of the time and effort that TruWest gave when we had such a complicated closing.
He is quite the negotiator and helps you understand the process from beginning to end. He communicates well, works hard to get you what you need and makes the process as painless as possible by handling everything in a skilled, timely and professional manner. He even helped us get someone to help me purge, pack and stage the house before listing. He goes the extra mile, takes great care of his clients and is incredible at what he does. We highly recommend him!
This was our first time buying a home, so we had specific criteria that she tirelessly fought to find for us and we had our dream home picked out that Sunday, she was able to get an offer in late that night and moving forward with the next steps Monday. The other realtor we had messaged finally got back to us after our offer had already been accepted. She is diligent, honest, and kind- which is hard to find. We usually don't do well with most people but we absolutely love her!!! 5 stars for sure!
..but I have to after the wonderful experience I had with TruWest. My wife and I chose Shaune to help us sell our home and find our next one. The entire process was amazing! Shaune made us feel like his only clients, great personal attention and availability. It is obvious he has a gift when it comes to real estate. Immense wealth of knowledge and skill. I'd like to thank Shaune, Jenny and his entire team who helped Abby and myself...Thank you!
I can't praise Tammy high enough for all that she did for my family. She was quick to show us homes & definitely guided us in the right direction which lead us to our Dream home! She is professional and charming. She works her magic and can work it for you too!! Thanks again Tammy! -Aguirre Family
They made the process easy and fast.
Shaune took the time to guide us through the process and helped us find the perfect starter home. After a previous deal fell through because of the inspection, he continued to give us his top level of service until we found the home we were happy with. I would absolutely recommend Shaune and Truwest for your next home purchase or sale.
He was always available, and got things done!
She was great at communicating and was always there for us, every step of the way! She even went over to our new build over an hour away to check it out for us and FaceTime us so we can see it, because we were buying from out of state. She is a wonderful lady , whom I highly recommend!
She made the process enjoyable, and she negotiated for us to get everything we wanted in our home. It was such a smooth process, and the experience couldn't have been better. Thanks, Tammy!
Shaune provided great service, advice and guidance as we worked to get ready to sell our home. Since we were not quit ready to put our home on the market, Shaune came by, put a sign in the yard and gave some no pressure great advice. Once he listed our home, we received offers from the first and second people who came to look at our house. Needless to say, he sold it in TWO DAYS! We are more than grateful for all he did and the work he did for us marketing the house.
She held several open houses for us and kept us updated on all the responses. She was able to sell our home within the first couple of days on the market!
I was in another state and contacted Shaune in Dallas Texas to buy a house. He was professional, courteous, and conscientious. He explained to us about the contract, how to price the house, and also the process after the inspection of contacting the sellers agent to request to do the work that was needed. He always replied to us promptly. In all our transaction Shaune was organized, thorough and personable. I would highly recommend to anyone who is looking to buy a house.
When we go to sell our current home, TruWest will be the first one we call! Thanks for everything!
As a first time seller, I felt like I was able to make informed decisions every step of the way. I appreciate all of the hard work, and that I didn’t have to worry about anything. You have a great team.
I appreciate all of your efforts to get my home sold, and I intend on recommending you to my family members and friends when their need arises. Your level of professionalism and dedication to our family was unlike any level of customer service I have encountered before, and we are very pleased to have worked with your company, and have our home sale represented by you. Thanks again!
Since my hectic schedule and picky fiancé where bound to make this a long project, we were both pleasantly surprised at how easy and how well Shaune listened to our request and delivered our new home. Not only did he deliver, but we ended up buying a house that we love and he picked out! Great guy to work with and great experience. The only thing we would of changed about anything is we wish we would of found him before we bought our first home, thank you for all your work and time!